
<p>This is The Amazon Connect Podcast - the show that focuses on Amazon Connect and related technologies. Find out more about CloudInteract at <a href="https://cloudinteract.io/">cloudinteract.io</a>.<br><br>On ACP our experts meet once every 2 weeks to discuss the latest news and deep dive into topics such as CRM integration, AI, Scheduling & Forecasting, Training & Development and lots more.<br><br>If you're a contact centre supervisor, a service owner, and IT Admin or an AWS Developer there's something for you here. Increase your knowledge and understanding of Amazon's popular customer service application.<br><br><b>We'd love to answer your Amazon Connect questions on the show so if you have something you'd like our experts to discuss email us at [email protected].</b><br><br><em>ACP: The Amazon Connect Podcast is created and produced by CloudInteract and is not affiliated in any way with Amazon Connect.</em></p>